Our Wonderful Client Reviews
The testimonial we are most proud of is the fact that real estate agents rarely refer us as we are not prepared to carry out the building inspections they desire to ensure a sale. We are 100% independent and the agencies simply don’t like us. We’re all about the buyer – we work for you. Meanwhile over 80% of our clients come to us after glowing reviews from our existing customers. We love that we’re the most trusted building and pest inspectors in Brisbane. We take this as a great compliment.
We’ve been Brisbane building and pest inspectors for about a quarter of a century. We’ve stayed in business by providing the best possible service and remaining completely independent. Our only goal is to provide Brisbane buyers with the whole truth and nothing but the truth.
82 percent of our clients come from recommendations by our happy customers.
And we think that’s awesome.
“We were very impressed with how thorough the inspection was and even had comments from the sellers saying how in depth it was compared to the one they had. The report was very well detailed. If I were to buy another house I would not hesitate to use you guys again. Found problems that the sellers had no idea about as well”.
Z Wicham, Brisbane
“Action Property Inspections have provided a prompt and valuable service. Andrew was able to provide a detailed and concise report detailing all defects with the property, whether they would be minor or major. Andrew also provided estimated rough costs of repair. With this thorough inspection, I was able to easily knock off $10K from the initial purchase price. For the small investment, it was definitely worth it. I highly recommend Andrew due to his professional service and helpful nature.”
P Alexander, Brisbane
“After seeing how thorough yet fair Andrew was when inspecting a home I was selling – I engaged him for the home I later bought. He is meticulous and detailed, the report arrived same day and the compelling photos and defect descriptions enabled us to negotiate a $7k reduction in the contract price. Highly recommended!!”
S Summers Brisbane
“A big thank you to Andrew for our recent Pre Purchase Property Inspection. As always he is very detailed and I love that he shows and explains things at the end of the inspection. It allows me to ask questions for further clarification about anything on the spot. This is our second home he has inspected for us and as our portfolio grows in the Brisbane region Action Property Inspections is our first point of contact. Highly Recommended…”
V Denzel Brisbane
“Action Property Inspections are very prompt, thorough and professional. They provide the best service and value for money. Andrew is a very pleasant and professional person to deal with. His reports are very detailed and tell you exactly what is wrong and the time frame when it needs to be repaired. Other companies I have used in the past use the words “it appears” in their reports, with Andrew it is what it is. We managed to re-negotiate the contract price to get the repairs done using his report. I will definitely use him in the future! Highly recommend.”
T Seckam Brisbane
“Exceptional service. The admin staff were professional and easy to get in contact with. Andrew (the inspector) was extremely professional and friendly. He thoroughly examined the property and then spent half an hour walking me through the details of his findings and answering every question I could think of. He then promptly sent through a thorough and detailed report, and answered my follow up questions. I would definitely recommend being present for the inspection, as Andrew is an excellent communicator and he provided me with a frank, simple and detailed explanation of the issues.”
B Tefay Brisbane
“We recently had Andrew come and undertake the building inspection prior to purchase. He was incredibly thorough in his inspection and had a detailed report back to us the same day.
The vendor had also had an inspection done through a different company that were no where near as thorough as API, meaning we could rest easily knowing we had the best outcome
This level of insight was incredibly valuable and raised a couple of concerns that we were able to get the vendor to agree to fix prior to settlement.
The Action Property Inspection service did not cease at the inspection, I have subsequently had several further discussions with the team to explain some of the recommendations in detail.
We will definitely be using Action Property Inspections again for future purchases.”
B Wheeler Brisbane
“With API you are able to purchase with confidence. We debated using a cheaper option, at the end of the day we were very happy that we choose API as you really get what you pay for. A detailed report, detailed talk through the issues with the property and most importantly Andrew gets onto the roof and into the nooks and crannies that other inspectors are not willing to do.”
F McClymont Brisbane
“Used this company twice in a matter of months and could not fault their professionalism both times. Cancelled a contract on a house based on their report which ended up saving me thousands of dollars. Used them again on another house not long after and was able to negotiate a very reasonable outcome based on the very thorough building inspection. Their inspections cost more than others but I would highly recommend. Definitely worth the extra dollars.”
S Fielding-Smith Brisbane
“Thanks to Andrew’s report, my partner and I successfully pulled out of the contract.
I was not there at the inspection, but my partner was there with Andrew and Ryan when they were doing building and pest inspection. He told me that they were both very good guys and very professional. They also taught my partner some simple tips on checking on a house before we make an offer, which was very informative.
Although it was daunting that we have to keep looking for a house, we feel lucky we avoided buying a potential disaster with structural problems. I will definitely use Andrew and Ryan again when we sign a contract next time and recommend them to our friends looking to buy a house.”
T Xu Brisbane
“We recently had Action Property Inspections to attend to a building inspection for a house we were looking to buy. They were fabulous. Prompt, professional and explained the issues found in language I understood. They even discussed options for what would be required to fix the issues so we could have an idea of what to expect. The written report was quickly provided and was very comprehensive. Easy to read and thorough. worth the money spent. I intend to use them again for our next building inspection. Would recommend!”
M Chelsom Brisbane
“We were delighted with your report and the incredible content backed up by photographs, a very comprehensive inspection! Due to both inspections and with the history of termite activity, drainage and issues with damp underneath the house, we decided not to proceed with the purchase of the property, but would not hesitate to use your services again and to refer you to friends, I know our solicitor was impressed with both reports! Warmest thanks for the professional advice.”
L & G Boyd
“I would highly recommend Action Property Inspections for their very detailed and complete building report! Yes, their fees are a bit more expensive than others, but you definitely get what you paid. Andrew’s report had helped me to successfully negotiated more than five thousands dollars price reduce from the seller! Although API theoretically only covers building inspection, their report gives you sufficient evidence for termite inspection. This means you can even save your money for an extra Pest Inspection. Next time when I do the building inspection, I will absolutely call Andrew again! Five star recommendation!!!”
“Excellent company, with a thorough and detailed report. It was great to discuss the results over the phone to better understand the issues identified. I will certainly recommend to others, and I will certainly use again if sale does not progress”.
“We were absolutely thrilled with the Service API provided to our property, we were able to book in the inspection for the next day and you recommended a Pest Inspector who also did a fantastic job. From start to finish API service was professional, thorough and prompt, We will recommend your services very highly to friends and family in the future. Thanks again for everything”.
L Hook Brisbane
“I just wanted to say a HUGE thank you for the thorough and professional inspections and assessments you carried out for us yesterday at Mount Gravatt East. Thank you for taking the time to not only provide a detailed report, but taking me around the property and showing me specific areas of concern. You’ve brought my attention to many things we need to be more mindful of with future potential purchases.
Your detailed assessments have assisted us in making a decision to cancel the contract we had on the property and have thankfully been refunded our deposit. Thank you for your advice to go through our solicitor rather than the real estate agent also, it allowed me to be prepared for the agents attempts to continue with the sale.
I have no doubt I will be seeing you both in the hopefully near future as we continue to search for a home. I was referred to you by a friend and will also be recommending your services to friends and family”.
E Shprem Brisbane
“We would like to thank both building and pest inspectors for fitting us in on such short notice and providing such a thorough service with a quick turnaround on the reports. With the information provided, we will be renegotiating on the price of the property. We could not be happier with the high level of professionalism and service that was provided and will definitely recommend both your businesses to anyone seeking property inspections”.
“Thank you for the service you have provided. It’s been great to have the additional, friendly, support. It’s been above and beyond what I was expecting”.
“I just wanted to say thank you so much for all your assistance and help with the building inspection and report. Right from the initial phone call I felt comfortable and confident with the service and level of expertise provided. The stress involved in going through a building inspection seemed much less this time round, and this is a testament to Andrew’s professionalism and approachability. The report was comprehensive and the phone calls out of hours to explain some of the detail was greatly appreciated. The report also secured us a nice reduction of the purchase price, which we can use to address some of the identified defects. I will definitely use Action Property Inspections again and will be recommending you to any friends, family or random strangers I meet who are looking for a pre-purchase building report. Thanks so much”.
M Forner Brisbane
“We would like to thank you for your excellent service, report and especially your communicating skills, keeping us informed of the progress at all times”.
“I just wanted to provide some feedback for your recent inspection of our new unit in Ascot. I have used your services twice now and I am always impressed by your high level of building knowledge, detailed and timely information and professionalism. We are very happy with our new purchase and really appreciate your help ensuring we are buying a great unit. Thanks again!”
L Taylor Ascot, Brisbane
“I found the service and report of the property is of great help to me before my decision to buy the house. The service is excellent”.
“If you require a professional, accurate inspection of your building then this is the company you should use! The reports were easy and clear to read and helped me knock a nice little amount off the purchase price. You would be mad not to use Action Property Inspections!”
L Whitfield , Brisbane
“The learning experience has been invaluable and its great to deal with friendly people, especially in the building industry. Andrew has been a great help and friendly and went above the call of duty with a call after hours. I have no hesitation in recommending your services and will do so in the future to friends”.
R Turner Brisbane
“I was very happy with the inspection performed by Andrew. API were very clear about what they would do and I’m happy the inspection was very thorough. Andrew explained the significance of everything he found in a clear way. I recommend API to anyone who needs a building inspection”.
P Collins, Brisbane
“API provided an in-depth property report on our new house. Andrew was very thorough and provided us with a great insight to issues that we needed to consider when buying the house. Would highly recommend them”.
K Catchpole, Brisbane
“Andrew recently did a Building Inspection for us for a purchase of a house in the Western suburbs and I cannot recommend him enough! He did a great job in inspecting the property and reporting on the issues as well as gave a great overview at the end of major points. The detailed report that included photos and recommendations for all issues was easy to understand and very comprehensive. Highly Recommend using Action Property Inspections for your next Building Inspection”.
“I was very happy with the inspection – Andrew was thorough and went through the report, explaining where the problems were and what action would be needed to rectify them. Action Property Inspections was recommended to me and I would certainly recommend them to others”.
“Andrew did a very thorough inspection of a property we were buying and with his report and guidance, we were able to save ourselves unknown tens of thousands of dollars if we went through with the sale. Absolutely going to be the first and last person I’ll call when buying another house!”
D Redmond Brisbane
“The best building inspection ever! The detailed inspection worth every cent. Andrew explained everything as he goes and found a lot of problems that we couldn’t see. A lot better than my previous experience of a $250 building inspection”.
Ty C Brisbane
“Andrew is a very professional, knowledgeable and objective inspector. He found some problems in the house and explained to us patiently and clearly. In the end, we did not buy the house, because we were concerned about a building structure problem in the house. Thanks to Andrew’s objective comments, we were able to make a sensible decision. We will still ask Andrew to do a building inspection for our next house. Highly recommended his service for everyone”.
H Linfeng, Brisbane
“Andrew is amazing! I could not recommend him more! Got into everything to check it out and provided an extremely detailed report the same day! He referred a fantastic pest inspector who also went into full detail. I am very impressed! Will definitely be using his services to check out further property purchases”.
“On time, professional, thorough, honest. Money very well spent. We have every confidence in Andrew and will certainly use him again. Very happy with his pest inspection partner also”.
B Worland, Brisbane
“I didn’t want to engage a building inspector recommended by the selling agent. This was a difficult property with obvious problems and I wanted an honest and independent opinion. API promptly arranged the inspection with the agent and suggested I be onsite as well as immediate feedback would be given after the inspections. When Andrew arrived, he immediately climbed onto the roof and spent a long time on the exterior before coming inside. Many photos were taken, notes were continually entered on a tablet, and Andrew was more than happy to discuss issues and offer methods of repair as we walked around. His knowledge was extensive. He entered the roof space that had a very difficult manhole situated high over a stairwell without hesitation..lucky he was slim! The agent was pacing around eager to leave but Andrew continued the inspection unconcerned that we were well into the second hour. After a full two hour inspection, Andrew spent time giving me immediate feedback on all aspects of the inspection and informed me that I would receive a complete written report by 11pm that same night. The report arrived by email on time and was fully detailed. I can highly recommend API without reservation. Very efficient. Very effective”.
P Law Brisbane
“I would just like to say a big thank you to Andrew and Action Property Inspections. We had Andrew inspect a property for us last week in Coorparoo. He was punctual, polite and professional. I found his feedback regarding the property truthful and easy to understand. Because of his thoroughness my wife and I decided not to purchase this property. The investment in his services was well worth it and potentially saved us a lot of money in the future. We have already started to spread the word without our group of friends and at work. We will be using Action again”.
“I rang Leisa about a property that I was about to make an offer on that had been flood affected. She was about to liaise with the real estate agent to arrange an inspection. Unfortunately, the property was sold prior to the inspection. I found another property and contacted her on New Year’s Eve to organise an inspection – which she promptly did. Nothing was too much effort for Leisa. The report Andrew produced was thorough and he explained issues and all limitations of the report well. I was able to proceed with the purchase confidently. Well done guys. You have certainly earned my recommendation.”
Luisa T Brisbane
“Andrew did a fantastic job at our first home the other day. Very professional and knowledgeable and would highly recommend his services. Found him initially through Word of Mouth Online and the reviews were backed up by Google reviews. I am happy to continue the positive reviews and have nothing negative at all to say about our experience with the company at all. Very prompt communication, great to work with. Thanks guys!”
“I was extremely pleased with the quality of the inspection, and the extent of knowledge that the inspector displayed. Andrew’s detailed and informative report armed me with the tools to renegotiate the sale price down, which I am very happy about. I would certainly recommend Action Property Inspections to others and will definitely be using them in any future house purchases that I make.
D Torbey Brisbane
“I’ve used the services of API twice in the past few months and on both occasions have found them to be extremely thorough and highly professional. From the initial contact with Leisa to the inspection with Andrew to the detailed follow up report, API ensured the entire process was clearly explained, prompt and well managed. The pest inspector arranged by API worked to the same high standards and both reports, written in plain English including photos, were sent to me on the same day as the inspection. Both inspectors spent considerable time at the property providing detailed explanations of their findings, I wouldn’t buy a property in Brisbane without engaging the services of API – can’t recommend them highly enough!”
J Collins Brisbane
“I would like to say that your service is first rate; we received diligent and expert service with time taken to address potential issues on our purchase”.
B Wallis Brisbane
Older Reviews of our Building and Pest Inspector Brisbane
“This is the second time we have used Action Property Inspections and once again we were impressed with the professional feedback and guidance on the reports findings. We would strongly recommend the use of your company to other prospective buyers. Not that we used a different company for a house that we were considering for purchase (as Action Inspections were booked solid at the time), and whilst the report was of fair quality it did not provide the detail nor the discussion with the inspector meet the same standard provided by Action Property Inspections.
D Wheadon Brisbane
“We have utilised Andrew’s Building Inspection services twice now and couldn’t be happier. He is extremely professional, arrives on time and does not leave until he has reviewed every single aspect of the property. The report he provides is so thorough, we like the pictures included and having a time line for when to rectify problem areas. Andrew also provided a pest inspector at our request and he too was of an extremely high standard. I have referred several people to Andrew as needed and they have been very happy too. We wish all business’s conducted themselves as this one does – life would be so much easier”.
C Clark (26/09/13)
“A worthwhile “roadworthy” inspection for your potential new home, what looked okay turned out to be a termite infected mess that was not disclosed or obvious to us. These guys got to the truth by completing a thorough professional inspection and showed their expertise. Pictures, commentary and personal walk through of the report that was factual, saved me thousands of dollars ($10K plus). Thank you very very much. If you are buying a house in Brisbane get this done before its too late!”
J Morris (14/08/13)
“I used Andrew from Action Property Inspections to inspect a property pre-purchase. I found him to be very professional and very dedicated to doing a thorough search of the property and making sure that I was made aware of all short term and long term problems that were there. I would definitely use this company again if I need to get a building inspection”.
T Wheeler (01/08/13)
“We had a building inspection done on a property we were looking to buy. The process took 2 hours to review the property then 30 minutes to be walked through the property. Our inspector was extremely thorough and answered all our questions in detail. It really felt like someone was on our side through the buying process which was an entirely pleasant and reassuring feeling. We now are walking into the sale with our eyes wide open to all the houses faults and time frames and rough costs to get them fixed. It really helps with our planning and also helped make our choice about whether to proceed. I’d highly recommend these guys. My estate agent was almost panicked when she saw our choice as she said they were the most thorough building inspectors that she’d come across and that in her experience , other companies wouldn’t pick up half as many faults. She said “look its good for you I guess, but these guys are hard asses”. Which really made me feel like I’d made exactly the right choice”.
R Stokes Brisbane
“I contacted Action Property Inspections late via email to do a pre purchase property inspection, thinking I would get a reply the next day but instead got a reply with a day and time that same evening. Given our tight contract conditions this made me feel more at ease and appreciated the prompt reply. When we met Andrew at the property he explained the process and conducted a thorough inspection of which I think made the owners a little nervous as they commented on how good he was. At the end of it he pulled us aside and explained a few of the more notable defects. With this we went back to the sellers and got a further discount for repairs. He even returned our call on a Sunday when we had a question for him. We would highly recommend Andrew for anyone wanting to purchase property. The pest guy he arranged also made it hassle free and comes highly recommend too. Thanks API”.
J Emery (24/05/13)
“Once again an impressive inspection – punctuality, the actual inspection, the talk after and the actual written report could not be faulted. Our family have used Action Property Inspections 4 times now and we have no hesitation in recommending the company to others. Keep up the good work.
J McIsaac (23/05/13)
“We were very grateful for the inspection and report you guys provided, both on site and the written follow up. Andrew explained issues with the property in a way that was easy to understand for “non-handy” people like us to understand. He alerted us to things we would otherwise not been aware of which has in turn assisted us to make an informed decision about purchasing the property”.
J & S Elliot (07/05/13)
“As a person new to Brisbane. I don’t know many people here and to find/purchase a property is just so stressful. Luckily, I found Action Property Inspections from the internet with more good comments and just want to have a try, so I booked an appointment with them to inspect the property. Andrew appeared on time and gave a very detailed inspection for everywhere of this property, explained any problem and showed me where it is on the site. The report arrived on the same day, written in plain language with photos, making it very easy to understand. Any questions were answered promptly and very satisfactorily. I will not hesitate to use their service again for my next property purchase and I would like to recommend them to anyone else.
Robin G Brisbane
“We just wanted to pass on some positive feedback regarding the inspection report. We found the report to be very comprehensive and relatively easy to follow.
Andrew was very good to deal with and gave us informative feedback on the day of the inspection which really assisted when we came to read the report as he had already addressed the areas of concern.
When we advised the agent who was doing the building inspection, the agent’s comment was “Yes, I have seen them before and they are very pedantic”. We took that as a positive from our point of view because we knew that it indicated that the inspection would be very thorough, which is what you want as a prospective buyer”.
B & T Maroske (27/03/13)
“Extremely thorough and professional. Andrew spent quite a while going over our place, including on the roof and in the ceiling. He gave us a 50+ page report, emailed that night, which included detailed descriptions of all defects with accompanying photos. After the inspection Andrew spent time running me through his report and how things could be fixed. Thanks to his report and recommendations, we were able to negotiate a reduction in price of $5K and have a clear idea of all the little things we need to sort when we move in. Highly recommend and great value for the effort he puts in. I will be using his services again on our next place.
T Rayfield (16/03/13)
“Andrew is extremely knowledgeable and professional in doing his job. The inspection was very thorough which comprises of not only about spotting major defects, he also went a step further in finding potential hazards that can be a problem in the future. For everything he sees, they are all reflected in a comprehensive written report (40+ pages) which I received on the very night of the inspection. If you are onsite Andrew will also go through with you his findings after the inspection in which he could explain them in the most simple terms. Every single cent I invested in Action Property Inspections is 500% more value for money! I would definitely use API again if I were to buy any house again. Highly recommend to others.
T Toh (14/03/13)
“I found Action Property Inspections from Whirlpool Forum. We needed a pre-purchase inspection for a rental property, and as with Clair R, we also live regionally and were not able to attend the inspection. They were very prompt with their service and Andrew called us, in a timely manner. Andrew was very thorough and he put everything in layman’s terms so that we had no trouble understanding him. He gave us recommendations and now we know what we’re in for. Great service from Action Property Inspections. Value for money. I definitely recommend them”.
Rejoice G Brisbane
“I am so happy that you found all the issues for me about this building. It is a huge help for me and I could not thank you enough for that.
I am so impressed by the way you carried out your job and the expertise you demonstrated this afternoon. I think I would be honoured to have your service again very soon.”
D Qu Brisbane
“My dealings with Action Property Inspections were exceptional. After getting the quote I decided to look around for other companies. Leisa wrote me a long email listing the things I should look out for in other companies – indemnity insurance, licensed etc. After calling a few other companies I realised how many dodgy inspectors are out there. I decided to go with Action Property Inspections and I’m glad I did. They were incredibly thorough – so much so that the real estate agent got annoyed that we were there for so long. Andrew went through everything with me on site. Then the detailed report contained photos, making it very easy to remember all the details. All up this was a great experience and has given me peace of mind for what I need to do with my new house!”
B Morris (02/03/13)
“We were very thankful to have Andrew complete a pre-purchase inspection on an investment property for myself and my partner and it was by far the best and most thorough inspection we have ever had, he was also happy to spend time over the phone explaining in detail the issues with estimated costs of repairs not only once but twice to clarify more questions we had, we live regionally and weren’t able to attend the inspection so this advice was invaluable. Andrew was very professional and I will certainly be using Action Property Inspections for our next purchase along with recommending to our friends. I now know why he has so many great reviews!”
C Randall (01/03/13)
“Thank you. I cannot say enough good things about your building inspection service.
We have terminated the contract based on your report as well as the engineering report (which we should have been told about and given prior to signing the contract). The owner and real estate agent were fully aware of the issues as they received the engineering report in September. Dodgy!
Thanks for saving us from this. We will be in contact with you for a building inspection on our next purchase and will be recommending your services to our friends”.
S & M Peterschlingmann (21/12/12)
“I wanted to thank you for the services you provided in conducting the building inspection on our new property. You’ve given us insight in what needs doing and what can wait. You may be a little more expensive but it’s obvious that you pride yourself on the quality of your work and we would never balk at your prices given the level of detail in both the report and your verbal insights.
I have no hesitation in recommending you to others who may need your services in the future. In actual fact I believe one of my friends has contacted you regarding their new purchase already.
Thanks again, we appreciate your efforts”.
F D’Alterio (09/11/12)
“Like most, we find that buying a house can be very stressful, not least because of the pressure of tight deadlines which a recent contract involved.
Having read the terrific reviews about Action we decided to book an inspection through your company.
Leisa, you personally made the process stress free because of your immediate responses and amazing efficiency in booking us in – and all that on the Sunday night of a long weekend. So, a VERY big thank you to you!
Andrew arrived on time and was very thorough on site. He explained the nature of defects so that we were aware of the strengths and weakness of the building. This enabled us to feel confident in our purchase. The pest inspector recommended and arranged by you at our request was also excellent.
The inspection reports were prompt and proved very useful in final negotiations as we were able to obtain a reduction off the purchase price for remedy of a small defect. (In this regard, our calls to discuss the nature of the defects were answered and/returned; not always the case after fees have been paid).
All in all, an excellent service by prompt, efficient professionals, who were accommodating of our needs and lovely to deal with.
It’s great to find a business that actually lives up to the positive testimonials it receives – and for us to be happy to add to those!
D Chan (17/10/12)
“We want to thank you for your very professional and thorough approach to our inspection yesterday and the very timely report which must have required a significant effort to produce so quickly. The report was very comprehensive and picked up many issues not addressed in the vendor-sponsored inspection report. We also appreciate you talking us through the main issues and the implications.
Finally we appreciated your responsiveness to be able to attend to our inspection at very little notice.
C & A Veitch (16/10/12)
“Thank you so much for your excellent building inspection services. It’s extremely valuable to us to know that we have a building inspector that we can trust. Very clear verbal and written reports which makes it so easy to address any issues with the house that get picked up. We have used your services three times now and each time we have been equally happy with the inspection, and we will certainly recommend you to others”.
E Fernandez (12/10/12)
“I am so glad that I contacted you and requested a building inspection through your business! I have learnt a great deal in this first attempt to purchase a property, and took all your advice with immense interest. I will certainly be using your organisation again and will pass the word onto others that you are an honest and thorough building inspector.
My thanks again for making me aware of the exact nature of the building I was interested in. Your report was good reading!
A Windor (14/09/12)
“I was very pleased with the content and detail provided within my building inspection. I was also impressed with the speed the inspection report was completed and the helpful input from Andrew in guiding me through the trouble spots and what, and what has not, to be addressed right away. I do not know how long your business has been operating but you deserve all accolades for the job well done in my case. Congratulations!”
P Green (13/09/12)
“I will certainly be recommending you guys to anyone needing a pre purchase inspection.
Leisa – you listened to me, noting that I had a tight timeframe in Brisbane and made every effort to book me an inspection when I was there. If you were on another call and I rang, you returned my call. Simple but good service, for that doesn’t happen much anymore these days. For that, thank you.
Andrew – you are on a winner. Being a builder or not, it would be hard to ascertain how another person has constructed or added on to an existing building; whether they have done the right process structurally or for safety. I congratulate you on having an immediate “chat” after the inspection when both parties are there as things are fresh in our minds, and we look, touch etc whilst at the coalface. I especially like your verbal distancing with the Agents through the process as, at the end of the day, they are batting for the owner. Great tact”.
R Lonnie (14/08/12)
“Thank you for your recent assistance in reviewing a property we had a contract on. Because of your thorough work we have decided against buying the property due to the “hidden” issues that were uncovered during the inspection. I suspect that you have saved us a small fortune in future repairs. I have already referred someone to you and will be calling again when we find another property we like!”
K Rose (07/08/12)
“I was unable to attend the inspection, however, my partner did and he could not have spoken more highly about Andrew. My partner explained how thorough Andrew was in his inspecting, the time he took to do this properly and then the time he took to explain it all to David. I was very very happy to hear this, as you know, it’s a daunting experience purchasing a property, though Andrew managed to make it all the more easier for us. The report Andrew sent through to me was detailed, easy to understand and will be very useful for us as we move forward with the property. The development of the report was timely, which is also very much appreciated. Andrew’s recommendations and commentary around how to maintain the property was insightful and helpful.
Please pass on our regards to Andrew, we truly appreciate his building knowledge and his efforts.
Thank you also for selecting Brian from Brygen Pest Inspections. Brian was just as brilliant and his report as provided us with a wealth of information and how to deal with it all.
Thank you to Action Property Inspections, we really appreciate the service you have provided us”.
L Mooney (26/07/12)
“I would just like to thank you for the detailed report on a property inspected by Andrew earlier this week. Andrew was recommended to us by our Pest control contact, and we cannot express enough how impressed we are with the complete package we received. From the initial phone call, speaking to Andrew and the 40 page report on the property, I can tell you its money well spent. Our house hunting is not over, rest assured you will be hearing from us again”.
D Fawcett (26/07/12)
“Of the property inspections I’ve commissioned over several years, my experience with Action Property Inspections was the best. I was confident that no stone was left unturned and I very much appreciated receiving a report that was in plain English that included detailed photos. I felt in good hands because the staff were never too busy to answer follow up questions I had. I wish there was an Action Property Inspections in every capital city and Regional Centre”.
“From the initial phone call the service was exceptional. The service was prompt, professional, helpful and very very detailed. After the inspection Andrew spent a significant amount of time on the telephone answering questions and providing additional support. his work is meticulous. Should I need any further buildings inspection API is my first choice”.
J Bucher ( 11/06/12)
“Just wanted to follow up with you to let you know how excellent we thought your service on our recent building inspection was. Your report was extremely comprehensive and we will be highly recommending you”.
L Swift (10/05/12)
“Firstly, thank you for your professionalism and care about the purchase of our first home. It was a great advantage that I was able to book an inspection on a Friday night the day our offer was accepted, thus not losing valuable time waiting for Monday morning. Andrew explained in great detail the faults and rectifications needed on our property, the approximate time frames and urgency. After the purchase, Andrew was pleased to answer specific questions relating to his recommendations, which was of great comfort. We were so impressed that we took the unusual step of getting him to return 12 months later to provide a progress report; which was great because we had made improvements and he was able to run an expert ‘eye’ over the repairs and upgrades we had done. Thanks again”.
P Maddern (09/05/12)
“We just wanted to say thank you for all your professional advice and efficient service in regards to our building inspection. We will definitely feel confident recommending your services to anyone we might know that is seeking a thorough quality building inspection”.
“Andrew recently completed a building inspection for us at Arana Hills. He was recommended to us by a friend – and it was clear why! Andrew’s inspection was thorough and professional. He explained his findings to me in a clear, yet comprehensive manner. I would certainly retain Andrew’s services again and would recommend him highly”.
S Wallace (13/03/12)
“I have purchased two properties in the last 3 years and my wife and I used Action Property Inspections to conduct the building inspections for both. On both occasions we were extremely pleased with the manner in which their work was conducted and the thoroughness of the report. My wife has been present in our house on two occasions when other businesses were conducting inspections for prospective buyers and said their methods contrasted drastically with Action Property Inspections, in that the other inspectors just tapped a few walls, had a general look around, and left.
Neither went into the roof of the building, as Action Property Inspections do, and one did not even go into the backyard to look at the building from outside. Because of this thoroughness, Action Property Inspections found critical faults that were a bargaining point in both the properties they inspected for us, and in the case of our previous apartment, we were the only residents in a block of more than 60 apartments who were aware of a major defect in the roof vault.
Although Action Property Inspections have a high standard of work, they are not expensive, and I would recommend their services to anyone.”
J Parker (27/02/12)
“I have used Action Property Inspections quite a few times now and would never consider using anyone else. The professionalism and knowledge is unbeatable. I have recommended them to many and will continue to do so. Thanks for helping me avoid disaster and find a good solid and safe home!”
H Weir (15/02/12)
“I am writing to thank Andrew for the very thorough and professional pre-purchase inspection he did at the above property. I was impressed with his professionalism, knowledge and commitment to ensuring that all areas were inspected, and I, as the buyer, was made fully aware of the condition of the property before committing to the purchase. Andrew was able to point out some very serious structural issues in the property, which others would be unlikely to find. Based on this advice, I avoided purchasing a serious and a very expensive liability. I will certainly use this service if considering a purchase again, and would also highly recommend him to others contemplating a purchase.”
S Madan (14/02/12)
“The team at API were everything I expected and more. Andrew went above and beyond his required duties and his explanation of the report was excellent. If I buy another house I will definitely be using API again. Also the pest people they recommended did an equally great job. Cheers guys.”
B Rushton (08/02/12)
“I’ve just had Andrew complete a pre-purchase inspection on our second home, after using Action Property on our first purchase also. Both times the advice was clear and comprehensive, with recommendation on what improvements can and should be made. And he checks the roof out too! Follow up service is great also – I contacted API for advice about our orginal property (3 years after the inspection) and Andrew was happy to assist. After much research and choosing API for my first inspection, there was no hesitation in choosing them the second time. And I’ll certainly be using them again in the future.”
M Cordell (31/01/12)
“Just wanted to write and say thank you to Andrew for the pre-purchase inspection report. I have used Action before for a pre-purchase inspection and appreciated Andrew’s detailed reports that focus on the major issues. Whilst this time we weren’t able to re-negotiate the purchase price down, we still went into the contract with eyes wide open and the knowledge that the dwelling was sound. As a repeat customer, I would certainly use Action again and recommend them.”
B Paris (19/01/12)
“Action Property Inspectors recently conducted an inspection of a property for me. The inspection was extremely thorough followed up with a comprehensive briefing and report which detailed all the potential issues. The report included imagery of each item and a detailed account in plain easy to read English. The inspector was highly professional and was clearly conducting the inspection in my best interest. I have no hesitation in highly recommending them to inspect any property prior to purchase.”
D Engi (18/01/12)
Originally, we had contacted one of Action Property Inspections’ competitors to book an inspection but they were unavailable on short notice and we needed someone quickly. When we asked “Who else in the industry would you recommend?” they immediately suggested Andrew, without hesitation. So his experience and services are respected and recommended by others in the industry, too.”
“Thank you for your very thorough and professional inspection on my property. Your website and online presence is one of the most professional and well presented, backed by your service – second to none! Having dealt with several building inspectors in the past, I can say confidently that Andrew’s friendly professionalism during the inspection, as well as prompt communication and delivery of the report from Leisa made the process effortless and great value for money! Particularly impressive is the photographs included with the reports – which for me was the tipping point that puts you one above your competitors! Again, thank you for your assistance and advice, and I look forward to dealing with you in my next property inspection.”
“We would highly recommend Action Property Inspections after the pre purchase inspection they recently conducted of our property, a Queenslander house. Andrew was very thorough and took plenty of time to explain everything to us. Also, he has been happy to speak to us by phone afterwards regarding any questions we have about fixing problems and negotiating with the vendor on purchase price. We were originally going to engage another company, but after seeing Action’s checklist on the internet we thought that we should give them a go, and we are very pleased that we did. Extremely professional and great value.”
“Thank you once again for your fantastic service. I have used your company twice in the past 6 weeks and would not hesitate to recommend you to anyone”.
“Andrew was very professional, on time and a quality report was delivered. Andrew took the time to explain the inspection in basic terminology so I could understand. I would not hesitate in using Andrew again or suggesting his business to anyone”.
“The depth and detail was excellent & has potentially saved us thousands of dollars if we had proceeded with the purchase of the property. This is the 3rd time we have used API and will use them in the future”.
“Was given API’s details from a friend who had their property inspected, was told how good they are. Very Professional, you get a detailed report, that includes photo’s of the property inspected, which helped when Andrew explained what he found or what area of the property he was talking about. Thanks Andrew for your help, will keep your details for future!!!”
“Obviously, they inspected my property that I just purchased. The building inspector was very helpful, knowledgeable and the report they gave was very detailed. You get a full report the same evening. This is an excellent company if you are looking for inspector for your next property purchase”.
“I was very pleased with Andrew’s pre purchase home inspection – he found a fault that could have cost me a lot of money and heart ache. Thankfully, I was able to withdraw from the purchase and find an even better home. Thank you Andrew!”
“API conducted a building inspection for a house my partner and I were looking at purchasing. We had recently moved from South Australia to Queensland, so we were completely unaware of the potential problems with raised, weatherboard homes. Andrew was fantastic. He was very thorough, and took reasonable time to explain and show to my partner and I, the current and potential problems with the house. Extremely professional, I would recommend API’s services to friends”.
J Hicks (18/05/11)
“I had a Building Inspection performed on a property, I wished to purchase as an investment. The report was very thorough, pointing out the defects with a comprehensive description and photos to view. Approximate repair time frames were given, this allowed me to budget for the expenses as they came due. This professional presentation gave me the information required to access the total cost of all defects, which rang the alarm I was paying too much for the property. Thanks Andrew. AAAAA”
R Smith (22/03/11)
“Andrew did a pre-purchase inspection of a home which we have under contract . The written report was extremely thorough, giving us a complete picture of the deficiencies of the property, along with discussing the possible means of addressing them. After the report was complete, Andrew was available for follow up questions by phone and email, which was a huge help. All communication was prompt, detailed, and professional. Andrew’s relaxed and friendly demeanor helped set our minds at ease, during the otherwise stressful process of buying a home. He was just a pleasure to do business with. His support was invaluable and we would highly recommend his services.”
“It’s easy to badge your customer ethics, professionalism and promptness as superior but to follow through with such claims is another matter. From the moment the phone was answered, to inspection delivery and reporting the level of service provided by Action Inspections actually outstripped their own marketing spiel. 10/10!”
“The whole truth and nothing but the truth……….What an understatement!!!! I was blown away with the level of service, professionalism and documentation that Action Property Inspections provided within such a tight time frame! Being a naive home buyer with absolutely NO experience in the building trade I was nurtured, informed and given outstanding advice as well as continued after sales service. It is reassuring to know that a true service provider still exists and has immense pride and passion for his work. We’ll continue to use Action Property Inspections with future purchases and recommend them to anyone and everyone!! Thanks Andrew and Team for the peace of mind”.
“We are so thankful to Action Property Inspections for providing us with such a thorough inspection. Andrew’s patience in explaining terms/showing examples is appreciated as is his patience with my kids who ran around him during the inspections he’s completed for us! We absolutely value Andrew’s experience and opinions …and will definitely be referring friends to you when they need a building inspector.”
“Action Property Inspections was first recommended to me 5 years ago for my first property purchase, and I was very happy with the level of detail provided in the report. I have recommended Action to other friends since then and they too have been very happy with the level of service provided. The quality of the most recent report they generated for me was sufficient to terminate my contract, thus saving me from what could have been a financial disaster. Thank you so much! I would not hesitate to recommend them to anyone.”
“I would like to compliment your company on the helpfulness of Andrew, during my property inspection. Andrew gave me general feedback as soon as the inspection was complete. He also fully answered all of my questions. His advice and information was practical and very easy to understand. I was also pleased to receive the full report that same evening. Please extend my thanks to Andrew for his help.”
“A colleague recommended Action Property Inspections to me with the comment that Andrew Mackintosh was ‘very thorough’. I was very happy with Andrew’s thorough inspection and the detail provided in the written report. It will enable me to plan for maintenance and repairs so that all the small things Andrew identified can be actioned appropriately. I will definitely use Action Property Inspections again and will recommend the company to friends and colleagues.”
“We were extremely happy with the professional service provided by Andrew from Action Property Inspections. We have used Action twice since March 2010 – the first inspection providing us with the opportunity to break a contract based on the defects found during the inspection. Our latest inspection confirmed that the unit we were considering purchasing was basically sound and therefore we were able to re-negotiate a better price based on an unconditional contract. I would certainly recommend Andrew and Action Property Inspections for their level of professionalism from making the booking through to receiving the report.”
“A very big thank you to Andrew from Action Property Inspections who did an extremely thorough inspection of a house I was to purchase. Andrew and Ryan (from Property Pest Inspectors) spent a considerable amount of time inspecting the property and they explained their results to me in easy to understand language. As a result of the great job they did, and the extensive reports that were provided, I was able to negotiate $5000 off the purchase price. I was very impressed with the service provided and will definitely be recommending Action Property Inspections to all my friends. A fantastic service!”
“We are delighted with the pre-purchase property inspection provided by Action Property Inspections. The service was prompt, timely courteous and the extremely detailed and well-presented report was email through very quickly. It was a very thorough and technical report but easy to understand. We would definitely recommend Action Inspections to friends.”
“We’re really impressed with Action Property Inspection’s thoroughness and attention to detail. Andrew’s report has given us the confidence to buy our dream family home, knowing that it’s structurally safe and will stand the test of time. Thanks Andrew!”
“I found Andrew’s thoroughness and frankness very impressive. He’s obviously at the top of his field; having been recommended to me by a colleague, I would now not hesitate in recommending him myself. Purchasing a new house can be quite daunting, so having someone ‘on your side’ to give you an unbiased, specialist property inspection is very reassuring.”
“We can’t thank you enough for your very thorough and professional property inspection. Whilst the news wasn’t really what we were hoping to hear, we know that it has saved us from a lot of stress and financial hardship in the future! There is no way that we would consider using anyone other than yourself to do any future inspections and we will strongly recommend you to any other people we know looking to purchase a property. Thank you”.
“I found the inspection to be very professional and thorough and the briefing afterwards was very good with all points covered. The follow up report was in depth and detailed and a good source of information regarding repair timelines. Overall well worth the money and I would recommend to friends”.
“Thanks a lot for the inspection yesterday. We have used your services once before for a building inspection and found Andrew very helpful and thorough so when we had another inspection we didn’t want anyone else but Andrew to do it again. It is also refreshing to see a business who provide a clean and useful website and friendly customer service on the phone. We originally found your website from a google search and were impressed with the site. Then after talking on the phone and receiving friendly service it was an easy choice to go with Action Property Inspections. We would not hesitate to recommend you to anyone we know who is looking for a building inspector.”
“Thanks very much for the detailed inspection Andrew, I appreciate your honest and frank approach in explaining in detail what issues I would be facing in buying this property. Can I also commend both you and Leisa on your courteous, professional and friendly approach to doing business – I researched a number of building inspection companies and settled on Action Property Inspections based on your previous client testimonials, and I can honestly say that from the moment I picked up the phone I wasn’t disappointed. I would have no hesitation in recommending your business to any prospective client looking for a quality building inspection service.”
“Where do I begin…. You guys are fantastic, you saved us from buying a lemon a few months ago (even if it meant going into labour with the shock of the report, yes the house was a shocker), but now a few months later we have found what we believe to be our dream home and with your report in hand we will bargain down our offer to cover costs and buy our home with confidence. We don’t know how to thank you for your service and the peace of mind that comes with it. As for the customer service from Leisa, it is like no other, with the hundreds of phone calls and clients that you must deal with you still remember me every time I call (well if you don’t you make me feel like you do and that is just as good)…You will be highly recommended by me to anyone buying a house. Thank you again.”
“I am very happy with the inspection which was done by Andrew Mackintosh. The inspection started prompt and was carried out thoroughly in a professional way on site. After the inspection, Andrew guided me through the whole building and explained the findings and outcome in a professional way. I got a very clear picture of the situation of the building. The report is thorough, detailed and clear. The pictures are a very good feature which strongly supports the results. My friends who have read through the report highly value this report and think it is much better than the inspection they had for their house purchase before. I would say Andrew has done an excellent job, and I really appreciate it. This helps me on my decision of the house purchase and gives me solid support on valuing the property. I will recommend Action to all my friends.”
“We would just like to say thank you again for all your help with the efficient organising and carrying out of another inspection for us. As always you conducted a very professional and thorough inspection and provided a comprehensive report that even I could understand. Thanks also for your follow ups with Jason, some of the items I try to explain get lost in translation so the summary and additional info for Jason was much appreciated. We would not hesitate to recommend you and have been very impressed with the service from Action Property Inspections”.
A & J Kenny
“Thank you very much for completing the inspection for us. It has been a relief to be in such thorough hands and come away from the inspection not only knowing the faults, of a particularly challenging property, but also to have a clear picture of the maintenance and repairs that lay ahead. Andrew was lovely to deal with. Eftpos on site was really convenient. And can I say thorough again. Thank you so much.”
“Just wanted to let you know how happy we are with the professional service that you provided for our pre-purchase inspection at Albany Creek. This is the second time that we have used Action Property Inspections prior to purchasing and we have been extremely happy both times. In fact, I booked you for this inspection not even realising that you had inspected our first property in Mitchelton 4 years prior. I booked you solely on your excellent website, your professional manner and the advice given to me over the phone when I enquired about your services. When we realised that we had used your company previously, that just instilled further confidence in your abilities. Thank you, and if we every purchase again we’ll sure to be in touch.”
“Thank you so much for such a quality report. It was extremely professional and yet easy to understand. The manner you conduct your service is excellent. I really appreciated the phone call to discuss the issues one on one and the delivery of the report via email surpassed my expectations. I will have no hesitations in recommending you to others or to use again should the need arise.”
“First impressions mean everything. I had previously called 5 other building inspectors, all of which offered me limited information and I felt like I was just another number in the queue. Then I rang API, to my utter delight I was actually speaking with an inspector with the organisation. Andrew made me feel very at ease with the process of a building and pest inspection and also offered me detailed information with how the inspection would be conducted and how I would be presented with the final analysis. Andrew encouraged me to attend whilst the inspection was being done, so he could talk to me face to face and show me first hand any inconsistencies he had found with the property. We even had a set back with the seller forgetting to leave a key for the date we had booked and Andrew contacted me immediately to inform of the delay and had his assistant call me back instantly to reorganise another date. Leisa and Andrew did all the liaising with the real estate to make the whole experience pleasant and stress free, thanks API!”
“We were extremely happy with our building inspection completed by Andrew. We used Andrew for an inspection at a previous property that we eventually crashed the contract on and this is why we chose to go with Andrew again. He is professional and has great knowledge in his industry. We were very impressed and completely confident with the in depth report that Andrew gave us.”
“I would like to say that I was very impressed with the inspection carried out by Andrew. A very thorough job detailing all aspects of the building and pointing our all of the defects in a professional manner and report. I will be referring people to your company in the future.”
“I would like to thank you guys soooooo much for all your help. After a lot of thinking and a lot of tears we have decided not to go ahead with this property. Without your helpful advice and caring way of talking me over the issues I surely would have made a big mistake and bought a house that would have caused me a lot of headache. Thanks again guys and I will recommend you again to anyone who asks.”
“Action was recommended to me by my solicitors, before I rang I Googled the company and found the website. I rang and spoke to Leisa the next day. I found the initial call to be informative, helpful and best of all there was no expectation that I would necessarily book through your company or pressure to do so. Probably for that reason as much as the recommendation from the solicitors and the fact that you actually sounded like you were genuinely interested in helping I decided to book my building inspection through Action. Before the inspection everything was relatively smooth sailing, even in so far as you contacted the pest inspector for me and staff were always helpful. On the day of the inspection I arrived and after being shown around by the pest inspector, spoke with Andrew. I found Andrew to be helpful and clearly explained everything (sometimes twice given my limited building knowledge). The report was thorough and easy to understand, especially with the pictures of the problem areas that were provided. I have used a different company once before for a building inspection and while they were a larger company, their report does not compare to the Action report at all. Their report was hard to understand and did not go through the house item by item, the Action report was easy to understand and very clearly set out what the condition of each room and part of the house was like. The other company verbally indicated that the house was not very good but the report did not back thah up clearly, Action’s report was very clear. And the kicker was that the other company would not get on the roof to inspection the condition of the ties etc. – ON A SINGLE STORY HOUSE – Action had no hesitation getting up on the roof on a raised Queenslander to inspect the condition of the roof. Because of the thoroughness of the report, I knew exactly what I would have been getting into and roughly what it would have cost me in time and money. While I decided not to proceed with the purchase of this house, I will most certainly be using Action for all future building inspections that I require. I have also recommend Action to a girlfriend who is also going through the process of purchasing a house. I would feel confident recommending Action to any other friends purchasing a home.”
“Having used Action Property Inspections twice in the last nine months when looking to purchase properties, I would have to say that the level of professionalism and the money that we have saved by Andrew highlighting issues with the proposed properties has been phenomenal. I would highly recommend Action Property Inspections to anyone thinking about buying a property. We will certainly use them again.”
“We were very impressed by the thoroughness of the inspection and really appreciated the time that Andrew took to go through the report with us. It was great to have someone that I could feel comfortable talking to without having any knowledge of building myself. Andrew explained everything very clearly, and was also willing to offer suggestions about how things could be fixed and approximately how much that might cost. Just a pity that the house had the problems that it did, but we will certainly be using Action Property Inspections again for our next building inspection, and I would not hesitate to recommend Andrew to anyone else”.
“I found Action Property Inspections to be very professional and accurate. The inspection I received was very detailed and explained clearly and precisely. I would definitely recommend Action Property Inspections”.
“Excellent, as usual. Always very thorough and fantastic to deal with”.
A & B Donovan
“Excellent! Thank you Andrew for the most comprehensive report we have ever received. We will definitely be calling you for our next property inspection and have no hesitation in recommending your services”.
T & D Carter
“We were both very impressed with your overall service and attention to detail, from the first time we called to the inspection date. The use of digital photography was very useful, as only one of us was able to be present during the inspection. It made it easier to see exactly what was being spoken about in the report”.
O & D Laurens
“Thank you very much for the excellent service and advice you provided to me with this inspection Andrew. I decided not to buy the property based on the findings of your report. You are extremely competent at what you do. I will use your services again at every opportunity”.
“We have always found Andrew’s reports invaluable. Buying your first house is a scary exercise (Especially when you are as naive as we were), yet Andrew’s report made sure we went into it with our eyes wide open, and in the first instance stopped us making one very expensive mistake. With the second house we look at, he made us feel comfortable that although there were issues with our dream home, they weren’t insurmountable. The reports provided were so comprehensive, that he has set us up with essentially our house “to do” list for the next 18 months. More importantly to us, the time he spent with us straight after the inspection to go through the major points, just made it all so clear. Andrew also had great practical suggestions for dealing with the issues, as well as negotiating with the seller. And finally, Leisa made it all so easy. One phone call to talk about a time and then the co-ordination of building inspection, pest inspector and real estate agent was all sorted out. Thank you very much. Hopefully we won’t be needing your services again in the near future, as we will be happily settled in our new home, but I will recommend you whenever I get the opportunity”.
“Even though we were having a newly build property inspected, Action Property Inspections found several defects which needed work. With the aid of Action Property Inspection’s report, the vendors agreed to rectify all the faults as a condition of settlement. Just one of the defects would have cost us, as property owners, much more than the cost of the building inspection”.
“You were awesome! Excellent, friendly, caring staff. Explained everything simply so was easily understood. We were overwhelmed with gratitude and thank Andrew and the rest of the team for helping us avoid a very expensive mistake. We are still in the market for a new home and will definitely call on Action Property Inspections for our next inspection”.
M & P Cooper
“We’ve used Action Property Inspections for both our house pre-purchase inspections and we’ve been very impressed both times. The reports are thorough and precise and we found the service professional and helpful”.
N Hurst & C Gauci
“Being located overseas, we thank you for making our building inspection on our recently purchased property very easy. Your professionalism and timely fashion for conducting the inspection and compiling the report was fantastic and very quick”.
“I’m so happy with the inspection that Andrew conducted on the house that I’m buying. He was very professional right from the start. He went through everything with me and was very patient. The report he provided to me was sufficient enough for negotiating with the vendor a new stair case that would of cost me $2500. Money well spent that I saved in the end. Yes I will be using Action Property Inspections again”.
“Considering this was going to be our first home we purchased as a family, it was important to my husband and I that we go through everything with a fine tooth comb. From the moment I rang and spoke with Leisa, I felt I was dealing with someone professional and knowledgeable about her field of work. Leisa had “time” to speak with me about the service Action Property Inspections offers without a hint of it being the millionth time, and I appreciated this. I feel I was treated with kindness and respect. The quote was extremely competitive and after speaking with Andrew on site, I feel I received great value for my dollars. Thank you for explaining the field of building to me simply, without frustration or patronising intonations. I have been very appreciative of the ‘post-inspection service’ as well. Andrew and Leisa both seem to always have time for my phone calls etc… and in this time of high speed technology it has been a pleasure to work with such superior professionalism and respectful customer service”.
“Many thanks for carrying out the building inspection for my partner and I last week. We are new to Australia and also first time buyers so looking for a house has been quite stressful for us. I am so grateful we chose to use Action Property Inspections as you were so thorough and produced a comprehensive report we could actually understand. Unfortunately, or luckily, many major defects were found in the property we had been led to believe was quite solid and we decided to pull out of the contract. When we eventually find another property I will definitely be using your services again”.
“I am exceptionally pleased with the building inspection and the resulting outcome. Andrew Mackintosh’s advice was pivotal in confidently renegotiating the price of the property. We have secured a 30 thousand dollar decrease in the price of the property, we are ecstatic! I would highly recommend Andrew Mackintosh and API in future as it was recommended to me.”
“Over the past seven years, I have purchased several houses and have had building inspections conducted. I believe your report is the most comprehensive report I have received to date and would recommend your company to other home purchasers.”
“I am writing firstly to say thankyou for your honest and more importantly thorough inspection of my home. This is our first home and therefore we are cautious as you can appreciate. Having seen you conduct the inspection and speaking with friends of mine who have also recently purchased a home, it is clear to me that your personal standard exceeds that of others within your industry for which I congratulate you. I would have no hesitation in recommending you to home buyers who are looking for a honest and thorough inspection of their property”
Warrant Officer IJ Carroll
“This is the second time we’ve used Action Property Inspections. It’s a pleasure dealing with a business that has a consistently high level of service. So many times the service one gets is hit and miss – but your work is terrific every time. We have no hesitation in recommending you”.
D Willis & J Benecke
We would like to thank your inspector for the way he conducted himself as an expert witness in the Queensland Building Tribunal. With your inspector’s expertise and support we were totally successful in our dispute. The builder in question has since lost all QBSA Gold licenses held. Once again we would like to thank the inspector who was a credit to your company.”
P & T Littler
“It is not often I go to the effort of writing to a company regarding their service. In this case I felt I had to write to thankyou for such a professional service. From start to finish your company was professional in every aspect. I found your inspector to be very approachable and spoke in a language that I could understand. Nothing was too much trouble. He took the time to explain everything ensuring that I understood it all. I was on site during the inspection and could not believe the things he was finding. No stone was left unturned. You certainly exceeded my expectations. Your service was second to none and I will be recommending you to all my family and friends”.
“Thanks very much for your report – it was extremely comprehensive and it is very reassuring to know that the home has been thoroughly checked out before we bid for it at auction. We also really appreciated your verbal feedback straight after the inspection was done.”
“The report we received was a quality professional report which identified several problems which we hadn’t thought of. Very happy with the service.”
B Murphy & A Bebb
“Your thorough and comprehensive report allowed us to make an informed decision. We will be sure to use your service again”.
“A very professional, honest and efficient service. A pleasure to deal with”.
“We found Action Property Inspections to be professional, friendly and spoke in terms we understood”.
“Your building report was excellent. I have no experience in the building industry and as a result I wanted to source an expert that could tell me exactly ‘how it is’ and not simply what a real estate agent might want me to hear. You did this. Your concise paragraphs and rating system made the report easy to understand and I now feel I have an excellent understanding of the condition of the house. You also provided solutions to problem areas – something that is invaluable. Thankyou for all your assistance”.
The report is exactly what I expected & more. Photo’s were great when required and report was as detailed as it could be.You can tell that Andrew is very honest in representing what he sees and for me personally that is a must – even if it’s bad things!! I thankyou for your very honest description of our new home and the advice, time & approachable nature you had. Thanks again,
C Rigby – Very happy customer!
“Thanks for a very thorough inspection. I am now a lot more confident with the purchase of my first home. Thanks also for the follow up service. It was great to be able to phone the inspector direct to ask questions. Andrew was very helpful and only too happy to answer my questions. I will definitely use your service in the future, and recommend you to my friends.”
“I wanted to email and say how happy we were with Andrew’s inspection today. We’re first home buyers so it’s all a new experience for us, and Andrew undertook a thorough inspection and was professional in every way. It was a fantastic example of excellent customer service and high-quality workmanship. Although we’ve yet to sit down with the agent and vendor to renegotiate some of the findings, I feel certain that the comprehensive report will lend plenty of weight to our argument!
Your company was recommended to us by my sister and her partner, and we will not hesitate to recommend you to our friends”.
K & J Finch
“We would like to thank you for your service last week. We were really impressed at the time and attention taken to inspect the property and the report had exceptional detail.Thanks again”
C Susic & B Sinclair
“In my dealings with Action Property Inspections I dealt with Andrew Mackintosh. I was given his number through a friend who had been happy with his work. I too was very impressed with his work. I found how the business is conducted was very professional. Andrew’s approach to my request and his communication with me was very clear and helpful. Overall I was very happy with your product and particularly felt confident in the decision I had to make with the information I received from Andrew.
I will be using your company again – and will recommend you”.
“Action Property Inspections professional approach and detailed report, which not only includes photos of areas of concern but also suggested timetable of when an area requires attention, allowed us to make an informed decision about the property.We will certainly call upon Action Property Inspections in the future”.
“I found you on the internet and in the yellow pages and was very happy in knowing that no matter what style home we purchased you would conduct the most thorough investigation possible. It was great the way we received a phone call the night of the inspection and had the ability to receive the report via e-mail instead of waiting for the original to arrive in the mail the following day.
Thank you very much for providing peace of mind.”
T & E Birbilis
“Professional and thorough service. Piece of mind assured with these professionals”.
“Thanks very much for providing a very professional service and taking the time to give me a thorough explanation of the building inspection. You have certainly been the most enjoyable people to deal with during the stressful experience of buying my first home.”
“Just letting you know that we were very pleased with everything – the report – the thoroughness, the timelines, the booking process the lovely people we dealt with. All great – thanks”.
“Thanks for the thorough inspection on our first investment property. The report is a must for all home buyers as it gave us more of an indepth look at the overall condition of the house we were interested in buying. I would recommend to all to use Action Property Inspections. Our friends recommended Action Property Inspections who were happy with the inspection report and we were as well”.
B & M Kent
“The inspection performed was professional, thorough and informative. The feedback on potential risks was well communicated and I was very pleased with both the result and the manner in which the inspection was performed. I’ll be happy to recommend and reuse your service”.
“Excellent job, no stone was left unturned. I will recommend to all”.
“Thank you so much for the very comprehensive and informative report on the above property. The service was excellent and we would not hesitate to use Action Property Inspections again”.
“I found your service to be professional and very well organised. I would be more than happy to recommend your services to my friends”.
“Action Property Inspections was recommended to me by my sister who has quite a few investment properties. My husband and I have used Action Property Inspections for every building and pest inspection we’ve needed when buying property. The inspector is always polite and professional. It is also very convenient to use their recommended pest inspectors. We’ve recommended Action Property Inspections to all of our friends who are getting into the property market. They have also been very impressed with the standard of work. We will happily continue to recommend Action Property Inspections to anyone else we know who is buying property as well for our future investments”.
“Just a quick note to say thank you very much for the service and advice you offered us. It was refreshing to get such a “speedy” response from the inspector. We found the report you wrote to be very clear and appreciated not only knowing the defects but understanding key construction issues prior to becoming the new owners. Thank you for the contribution Action Property Inspections have made in getting us this far. We would not hesitate to recommend your company to anyone”.
“Excellent job. Outstanding service. A very well operated business. Certainly worth the money”.
“I have finally got around, after several computer crashes, to thanking you for the excellent service you provided when inspecting our intended purchase. I have already recommended your company to several friends and associates who required the same service. Thank you again”.
“I wanted to thank Andrew and his team for their excellent report and fantastic customer service – much appreciated”.
“You came and inspected our house at Murrumba Downs on Wednesday. I want to say thanks, I was really happy about how thorough you and Peter from the pest company were in your inspection. I will most definitely recommend you guys to anyone I know who needs an inspection done. I have read the report and was also really happy at how it was set out and presented. I thought it would be a long report that wouldn’t really be easy to read and full of all the laws and legislations through it. But it was the total opposite and provided really good info that was easy to read. Thanks again. It was worth the money.”
“Just a quick email to say thank you to Andrew for his professionalism in inspecting our property prior to our purchase. Andrew provided an excellent service, was knowledgeable, prompt, thorough and friendly and we will certainly recommend him to friends and family when they look to purchase their future homes.”
“I was extremely impressed with your inspection. In particular, I appreciated your clear independence from the real-estate agent, to the extent even of shooing them away! The resulting report was very thorough and clearly presented, and gave us the information we required to make our decision on the purchase. The same comments apply to the pest inspector you recommended. Overall, I was very satisfied with the service and will be using and recommending your company in the future.”
“All I have is the utmost positive feedback to provide Andrew Mackintosh. Professional, thorough, and detailed. I liked the layout of the report and the pictures taken, and the report was easy to understand. I was recommended to your company by a friend of mine who has said that he wouldn’t buy a house if Andrew hadn’t looked at it, that goes the same for me now!”
“Just wanted to let you know that I was very Impressed with the building inspection and report that Andrew did for me. He did a very thorough job and was very professional. With his report, I managed to get the vendor to knock several thousand off the contract price. Thank you”
“I just wanted to provide you with some feedback. I found dealing with your company to be simple and easy. The inspectors were right on time, very professional, helpful and approachable and I was very satisfied with the attention to detail that was evident in their approach. I am confident that your inspection has provided me with adequate visibility into the property’s current state so as to be able to make a comfortable decision moving forward. I would not hesitate to contact you again should I need to evaluate additional properties”.
“I recently had the pleasure of receiving the services from your company. My consultant was Andrew and I have nothing but praise for him. Andrew was extremely helpful and very descriptive in his reportings. He was also tremendously helpful in making suggestions and giving hints to us regarding some issues that I was not sure about. Andrew’s approach was excellent and I will be happy to recommend his services to my friends and family. Thank you again for all your assistance.”
“I recently undertook a pre-purchase inspection with your company. You will be delighted to know that I was completely satisfied with the service. My first contact with the company was via telephone, and I found the people I dealt with very helpful. The inspector who came on site was also excellent to deal with, and extremely helpful, thorough, and knowledgeable. I was impressed that it was no trouble for him to brief and show me areas of concern at the conclusion of the inspection. The report produced was of excellent quality, set out in an orderly fashion, in a good format (pdf) and very detailed. I will definitely recommend your company to friends, colleagues and family.”
“We were very happy with the service we received from Action Property Inspections. The report was detailed, immediate and easy to understand. It helped us to make the right decision regarding the property we were wanting to buy”.
G & B Dias
“Andrew was great – thorough, easy to understand and ready to answer all the questions we had. Andrew, thanks also for requesting that the real estate agent didn’t walk around with us for the final talk. The agent was a bit intimidating but I didn’t know if I was allowed to say anything so thanks”.
“The report was the most comprehensive and detailed building report I have ever had on any of the properties I have bought. I own 5 properties and if I had known about your company I would have used you before. All up it’s a very professional report and I would not hesitate to recommend you to anyone”.
“Quick, comprehensive, professional and friendly service that did provide peace of mind before progressing with the purchase.”
“My experience with Action is the same as it has been for the last two times I’ve used your service. I find you very professional, thorough, straight-forward and prompt. I am really impressed with the report that you prepare – the photos are a great inclusion, and the report as a whole is far more detailed than any other report I have seen from other companies”.
“Having had several building inspections done before, both my husband and myself were particularly impressed with the thoroughness of the information we received from both the building and pest inspectors. We would highly recommend them to anyone else.
“I am very happy with the report. Andrew conducted the most in-depth and detailed inspection I have seen. I would not hesitate to recommend Action Property Inspections to anyone”.
“We greatly appreciate the service you offer and the thorough and reliable report provided. Andrew’s verbal follow-up ensures we get a full understanding of the important aspects. I would be really worried if I had to find someone else that provides the same standard of service. We will be calling when we are thinking of moving again”
“Thank you so much for the timeliness, thoroughness and conciseness of your building report. We have decided not to proceed with the purchase of the property that this report relates to. The professionalism, and format of your building report made our decision a very easy and confident one to make. I will certainly be using your service in the future and would strongly recommend the same for friends and family.
“I was impressed with the service provided by Action Property Inspections. The inspector picked up many issues and I am now reconsidering if I will purchase the property or not. After advising the real estate agent of this they offered to get another inspector in to give a second opinion. I can definitely now see the difference between Action Property Inspections and the inspectors that work for the agent. The other inspector just kept telling me what a good buy it was and brushed any concerns I asked him about to the side saying they are easily fixed.”
“I just want to thank the building inspector for the professional way in which he carried out the inspection. He did a thorough inspection and explained/highlighted problems to me in a clear way. I will recommend his services to all our friends.”
“I was very pleased with your recent property report. I must admit I did not think it would be worthwhile having one but from the moment I requested one the service was exceptional. From the office staff to the representative I met at the house I was very impressed. He explained the major problems to me on site and I would not have found them from my own observations. In particular there were two matters which I have since raised with the Vendor and he is having them rectified before settlement. Once again thank you, I will certainly recommend your company to my friends.”
“I can’t praise your service enough. Apart from your company’s obvious professionalism from both your office staff and inspection team, I appreciated their attention to detail, honest and forthright approach. Simply put, you saved me from making a huge mistake by being so thorough. I considered it money very well spent and will have no hesitation is recommending you to others and contacting you for another inspection in my search for a home in the coming weeks. It’s nice to deal with a service that I know I can depend on and trust to give me a true perspective in an area I have little or no experience in.”
“I would like to thank you for the thorough inspection carried out on our property. We requested an inspection on the house with the view to buying it as an investment property. Even a cursory glance over the house to an untrained eye would be enough to know that many repairs would be needed. However, it was reassuring to have a professional opinion on the house and to know that despite some repairs required the house itself was generally of sound construction. The inspector was very thorough and also courteous and professional. He explained things in a manner easily understood to the untrained ear and was very happy to answer any questions I had. I thank you for your prompt, pleasant and thorough assistance.”
“We were present during the entire inspection of the property and we were extremely happy with the professional service we received. Key points of service that impressed us were: The inspector was early to appointment; Professional manner – dressed professionally; Excellent equipment; Willing to explain points; Accessed all areas; Ensured that a private discussion between us happened regarding the findings at the property; Excellent report with all points covered and other useful maintenance information. Thank you for a job well done. I will be confident in recommending your company to anyone I know.”
J & M Eastwell
“I am very satisfied with the service and level of detail that I received from Action Property Inspections in undertaking a building inspection of my intended property purchase. The inspector was very honest and open to answering my questions and explained in detail the problems and solutions in regard to matters raised during the building inspection. As a result I now feel that I can make an informed decision with a good understanding of the building faults and solutions to remedy them. I would not hesitate in recommending Action Property Inspections to anyone wanting an honest and thorough building inspection.”
“Just wanted to let you know I was very pleased with the prompt and professional service Action Property Inspections provide at a reasonable price. I thought they were very thorough and the fact that they go through everything with you impressed me. I will be recommending you to anyone who is looking for a building inspector.”
“We always like your reports and have used Action Property Inspections three times now. There are a few things that really stick out that I like. I like the photographs showing the problem area because for a lay person like me, it’s good to see what the damage looks like and next time I look at a property myself I can spot similar problems myself. I also like the fact that public liability issues are pointed out in the reports. As a lawyer, these are things that I like to know!”
“I found the service offered by Action Property Inspections to be professional yet personal. The inspector took the time to contact me and go through his report recommendations which I found to be quite helpful.”
“The highly professional service, thorough inspection and clear report made me very happy about choosing Action Property Inspections. I contacted Andrew Mackintosh a few days after the inspection to discuss the report and he was very obliging and helpful. We are now able to proceed with our house purchase with a clear understanding of any shortcomings and maintenance issues. Moreover, Action Property Inspections has given us a platform from which we can renegotiate the price of purchase of the house. I am thoroughly impressed with the service from start to finish.”
“I have nothing but praise, Report is comprehensive, easy to understand and useful for future reference.”
“I’d like to say that we were very happy with the report produced, the timelines of it and the inspectors availability on the phone the next day for a ‘walk through’. I’d have no hesitation in recommending Andrew and your firm to anyone needing a house inspection.”
“We found your inspector to be professional, amicable and extremely helpful. We would certainly recommend your company for inspection services.”
“After reading the building report I just wanted to express our companies gratitude for the detail in which the report goes into and the quick turnaround in which it was presented. As a property Developer we have requested many building reports in the past but rarely have we received such thorough reporting and were genuinely surprised that you stuck to your word that the reports would be provided on the same day despite 3 properties being done i.e. nothing short of remarkable. With these reports we can now make the necessary renovations and fixes required. We will definitely use your services again in the future and have no hesitation on recommending you to our industry peers”.
I would like to thank Action Property Inspections for their honest, impartial and professional work. I would happily recommend Action Property Inspections to any friends or relatives who required such services.”
“Thanks very much for inspecting my unit. I learnt a lot about it I didn’t know and you were very efficient! Great service and very professional.”
“We were very happy and impressed with the building inspection, and with the pest inspection organised through Action Property Inspections. The inspectors were very professional and helpful, and we will not hesitate to recommend their services to others and to use them again”.
A & T Vahlman
“I have nothing but praise for my inspection, everything happened quickly and professionally, and I really liked the immediate feedback. Thanks again”.
“My wife and I were extremely impressed with the whole end to end experience, the booking process, the thoroughness of the inspection and the explanation of potential problems was all very impressive. As promised, we received our report the night of the inspection, although I haven’t had time to read the whole report yet (due to the length and the amount of detail) it looks to far exceed our expectations. We have only ever had one other property inspection which was carried out by a company with a much higher profile than Action Property Inspections but they didn’t come anywhere near the service delivered by yourselves. Thankyou very much indeed and I can assure you I will be recommending your service in the future”.
M & P Winters
“Second time we have used your services and they are invaluable. The money is well spent as, in our first time, saved us from purchasing a property that had problems which were not visible at first. Great stuff.”
“I want to thank you for your very thorough report, for once, I can say that I received a service and report which exceeded expectations, which is excellent when in the process of purchasing a property, a time of much insecurity and anxiety.”
“Thank you again for the excellent job you have done in inspecting our property. This is the second property for which we have used your services and we are equally happy with the inspection and the report. We really appreciate the amount of detail provided in the report (including photos) and would recommend Action Property Inspections without hesitation. Thank you again!”
E Fernandez & B Jordin
“We were very impressed with the quality of the service. We were on a tight deadline for getting our inspection done and Action Property Inspections were able to accommodate our requirements promptly. The thoroughness of the report and the quick turn around to actually get the report was impressive. We will definitely be using this company again and also recommending to all.”
“I found your building inspection report to be very comprehensive and detailed. I have used the reports to list aspects of the property to investigate with regards to fixing, replacing or modifying and that has been very beneficial. Thank you for the prompt and professional service I received. At all times the company conducted itself in a helpful and respectful manner and that made the experience (which was very unfamiliar to me) proceed with ease.”
“Very good, very thorough. A professional service all round. Very impressive with same day report via electronic delivery.”
“I like the fact that Action Property Inspections is non-aligned to any real estate agencies. I shopped around for a company that separated the building from the pest report as I believe these are two very different skill sets. Leisa was 100% professional and efficient from the word go. Andrew Mackintosh provided me with a detailed telephone debrief as well as a clear, concise detailed report. I saved myself thousand in not buying my first property due to Andrew’s doggered approach to looking where others clearly do not. I am now using Action Property Inspections the second time around – thankfully I can progress to purchase, confident I have all the information I need to make an informed purchase decision.”
“I received a prompt efficient service from a competent inspector who explained everything in terms that I could understand. I will recommend this company to anyone requiring building inspection services.”
“We were very happy with the building inspection and will be recommending you to our friends in future. It was very professional. Thank you very much.”
B & S Shanta
“Thank you for providing a wonderful service. The inspection was very thorough and alerted us to things we would never have discovered on our own. Ultimately we were able to negotiate a reduction in the purchase price of the property to allow us to correct the problems to our satisfaction. The extensive report gave us all the evidence we needed during this negotiation.”
J & M Santarossa
“I commend Action Property Inspections for the professionalism of their inspector. He presented his report in terms my wife and I could understand and responded to our questions equally well. I would recommend Action Property Inspections to any home buyers.”
“We were very happy with your property inspection which was very detailed. Also, it was very refreshing to find customer service of such a high level. Andrew’s assistance with going over the report after the inspection was quite exceptional. This is the second time we have used Action Property Inspections and we have recommended your company to our friends”.
M & C Zouliou
“That is undoubtedly the best service I’ve had all year. Your service was prompt, efficient and friendly. I am only too happy to recommend you and your company to anyone who asks me (and some that don’t)”
“Andrew carries out his inspections with professionalism; he is punctual, thorough, courteous and highly knowledgeable. Quite apart from receiving a detailed and readable report, one of the most valuable aspects of my contact with Andrew is his willingness to spend considerable time explaining his findings on-site. And we’re not talking about five or ten minutes here. Andrew spent perhaps forty minutes showing me around the house, highlighting all significant issues, and taking time to listen to and answer my questions. I am a repeat customer and will always use Action Property Inspections for my property inspection needs”.
“This is the second time we have used Action Property Inspections, and we continue to appreciate their thoroughness and professionalism. Thank you for doing such a fantastic job and equipping us with the right information when making such a big purchase!”
“ Many thanks Andrew for your thorough inspection of our new property. It helped us to negotiate quite a bit off the price of the property and certainly gave us great peace of mind that we knew what we were getting ourselves into”.
A & R Love
“I would just like to take this opportunity to thank you and commend you on the service that you have provided to my wife and I in helping us to easily decide the fate of the property we were looking to buy as our dream home. I have found your service to be excellent (not only for the actual job itself, but the customer service side as well). You had completed everything as promised and in the time frame promised, and to a large part exceeded my expectations in a number of ways, including:
1. Returning phone calls/emails;
2. Inspecting areas that other inspectors wouldn’t even go; and most importantly
3. Maintaining a very high level of professionalism, independence and ethos
To give credit to this commendation, I would like to say that over the past 12 months my wife and I have been scouring over Brisbane trying to find our dream home (or what would be our dream home after a little reno work). We thought we had found it in Toowong. We were given a “Free Building and Pest Report” by the agent that detailed no major defects and thought that we were going to be buying something good, however after reading your website, I thought it best to do our own inspection. After reading your report (which was extremely easy to read and understand), we decided to terminate the contract. So it is now back to the drawing board for us.
Having first hand knowledge now of your work and professional standards. I will be using you again to help us find something better than our previous attempt and recommending you to family and friends”.
B & S Kelly
“Andrew has done three pre-purchase inspections for me now and I thoroughly recommend him to anyone looking for accurate building inspections when buying a new house. He is extremely thorough – twice the real estate agent had to give up and go away before he finished because the inspection took longer than they expected. He is easy to understand and explains all the technical aspects very well. He sends out his report by email the same day so you have plenty of time to consider it and make your decision”.
“I recently contracted Action Property Inspections to complete a property Inspection on a property I was buying in Eastern Heights. The professionalism from start to finish was excellent. From the first phone call to receiving the report in the mail everything went very well. The inspector was on time and performed his inspection diligently. I received the report via email that night and the hardcopy 2 days later. The report was informative and in a format which was very easy for me to understand and detailed exactly what needed to be rectified. Although not required, the inspector gave me his mobile phone number in case I had any questions after I had read the report. I will certainly be using Action Property Inspections for my next inspection and would certainly recommend Action to anyone looking for a building inspection”.
“Thank you so much for your inspection of the property we are purchasing. We were more than impressed with the comprehensive and personally detailed report you provided us. Further to this we appreciated your advice, professionalism and experience. We look forward to employing your services again for our next purchase and will confidently recommend your business to everyone”.
M & T Clarke
“I had a building inspection done by Action for a residential house that my fiance and I are buying. It was exceptionally thorough and the ability to walk through the property with the inspector, so he could show me the issues, was a terrific bonus that I didn’t expect”.
“The pre purchase building inspection was requested at short notice. Although they were fully booked they managed to fit me in. The inspection report was very detailed giving me plenty of information to make a purchase decision and to plan remedial work as soon as I occupied the property. They were well worth the inspection fee. I would highly recommend these people to anyone contemplating moving house”.