The question is frequently asked in Facebook groups for business recommendations, and the referrals flow quickly and freely. When you’re looking for a building inspector in your local area, the savvy home owner/investor needs to dig deeper than a business tag from local strangers on social media. Facebook neighbours won’t necessarily tell you if they have actually ever used the services of their friendly neighbourhood building and pest guy – but rather they might just know someone in that line of work. Here’s how to find a reliable building inspector without taking the word of virtual strangers as gospel.
Do your homework
Glowing reviews from local mums is a great place to start, but don’t let your due diligence to find the right building inspector stop there. Visit the social media pages and website of the businesses recommended. They should have some real reviews if they have been in business for a period of time, and those reviews will give you a good indication of how customers have found working with them. Do those reviews match the reference you received in the online forum? If they do, you will feel more confident working with them as opposed to someone whose name got dropped in a thread but has no customer feedback to back it up. Google reviews are a fantastic way to really gauge the quality of their work, because they can’t be deleted by the business owner. Be sure to read the good and the bad to make a truly informed decision.
Are they independently owned or work through an agency?
Either can be fine, but the difference between an independently owned building and pest inspection business and an agency run one, is that the independent building inspector must hold specific licences to run their business, and they have personally been through all of the coursework to acquire that licence. The independently owned businesses mean when you want to talk to the boss, you’re talking to the business owner and they can make decisions that contractors within agency frameworks can’t make. You might have specific questions about the property that a less qualified building inspector might not be able to answer. The other benefit of dealing with the independent business owner is that it is completely their reputation on the line. Their business is their livelihood and they want their customers to be satisfied, to recommend them to close contacts and to use them again in the future. This is the way a business owner would approach new clients, so you’re more likely to get that personalised service when you work with independently owned inspection businesses.
How much does ‘near me’ matter?
It can be tempting to do a Google search for ‘building and pest inspectors near me’ and just go for someone within a certain radius. But does their office location and its proximity from your home make a difference as to who will do the best job for you? Don’t discount other local building inspectors on account of their address. Most reputable building inspectors will travel to neighbouring suburbs and beyond. A ‘near me’ search will bring up a handful of local trades, but what if the best business for the job is a few kilometres out of the Google radius? Cast your search results a bit wider and check the websites and social media pages of a few extra building inspectors who aren’t necessarily in your suburb. Building and pest inspections are an important job and can save you hundreds of thousands of dollars or give you reassurance before you enter into a property purchase. You want the best when it comes to this important inspection.